PRIVACY POLICY
At Fleet Direct Sales Ltd, we prioritise the protection of your privacy and personal data. Our commitment to safeguarding your information is reflected in our comprehensive Privacy Policy. This policy outlines how we collect, use, and store your personal information in accordance with the General Data Protection Regulation (GDPR). We understand the importance of transparency and accountability when it comes to handling your data. Our Privacy Policy also details how you can exercise your rights under the GDPR, including the right to access, rectify, and erase your personal information. Rest assured that your privacy is our top priority, and we are dedicated to upholding the highest standards of data protection. If you have any questions or concerns regarding your privacy rights, please do not hesitate to contact us.
Data Controller and Contact Information
The data controller is Fleet Direct Sales Ltd. Our ICO registration number is TBA. If you have any questions, comments or requests regarding this Privacy Policy, please feel free to contact us at:
Data Protection Officer
Oxford House
Oxford Street
Newbury
West Berkshire
RG14 1JB
info@fleetdirectsales.co.uk
Purposes and Lawful Basis for Processing Personal Data
At Fleet Direct Sales Ltd, we handle your personal data with care and responsibility as we provide you with vehicles, goods, and services. Here’s how we may collect, process, and use your information:
Under the lawful basis of Contract:
– When you show interest or make a purchase with us, we gather personal details to assist you and fulfil your order.
– If you inquire about financing a vehicle, we collect information to facilitate finance quotes.
– Applying for a job? We’ll need your details to reach out and review your application.
Under the lawful basis of Legal Obligation:
– Your personal information is used for invoicing and accounting to comply with HMRC laws.
– Employee information is collected to meet employment regulations.
Under the lawful basis of Consent:
– If you’ve agreed to receive marketing communications, we’ll send you promotions based on your preferences.
Vehicle Documents
Any documents which arrive with a vehicle when it is taken into stock may be shown to any potential buyers and handed to any new owner to ensure the provenance of the vehicle.
Retention Periods
Your personal data will be retained for 7 years to comply with HMRC regulations unless specified otherwise. Data processed with your consent will be kept as long as you agree to it. We will periodically request your consent to ensure the information is up to date and accurate. It is important to note that we take data protection seriously and adhere to all legal requirements. Rest assured that your information is safe with us and will only be used for the intended purposes. If you have any concerns or questions about how your data is handled, please do not hesitate to contact us.
Your Rights in Regard to your Personal Data
When it comes to your personal data, you have a range of rights that you can exercise. These rights include the ability to request access to your data, ask for any necessary corrections or deletions, or request limitations on how your data is processed. You also have the right to object to the processing of your data and to request that your data be transferred to another service provider. If you would like to make any of these requests, please don’t hesitate to reach out to us in writing. You can find our contact details at the top of this page. We take your privacy and data protection seriously, and we are committed to ensuring that your rights are respected and upheld.
Right To Withdraw Consent
When we have processed your personal data based on your consent, you have the right to withdraw this consent at any time. This means that you can inform us that you no longer want us to process your data in this way. It’s important to note that withdrawing your consent does not affect the lawfulness of processing that was done before you withdrew your consent. In other words, any processing that we did while you consented to it remains valid. If you do choose to withdraw your consent, we will stop processing your data in that manner. We will also inform you of any potential consequences of withdrawing your consent, such as not being able to access certain services or features. Your privacy and control over your personal data are important to us, and we are committed to respecting your choices in this regard.
Right To Complain
If you have any concerns about how we have handled your personal data, please do not hesitate to reach out to us. We take privacy seriously and want to ensure that your information is protected and managed appropriately. In addition to contacting us directly, you also have the right to lodge a complaint with the supervisory authority. The Information Commissioner’s Office is responsible for overseeing data protection regulations and can investigate any issues related to how your data is being managed. Your feedback is important to us, and we are committed to addressing any concerns you may have regarding the handling of your personal data. Please feel free to contact us or the Information Commissioner’s Office if you have any questions or require further assistance.
Provision of Data
When you choose to enter into a contract with us, it is important to understand that providing your personal data is a necessary step in the process. This information allows us to effectively communicate with you, process payments, and fulfil any services or products you have requested. By sharing your personal data, you are enabling us to provide you with the best possible experience and ensure that all contractual obligations are met. Rest assured that we take the security and confidentiality of your personal data seriously and have measures in place to protect it. Your trust and confidence in our ability to handle your personal data responsibly are of utmost importance to us.
Changes To This Policy
In order to ensure that your privacy is protected, we are committed to regularly reviewing and updating this privacy notice as needed. Our goal is to keep you informed about any changes that may affect how your personal information is collected, used, and stored. By staying up-to-date with the latest privacy regulations and best practices, we can guarantee that your data is always handled responsibly and securely. Rest assured that we take your privacy seriously and will continue to make any necessary updates to this notice in order to maintain our commitment to protecting your information. Thank you for trusting us with your personal data. This policy was last updated in August 2024.